PRIVACY POLICY

Privacy Policy –

Delhi Appliance Services

Delhi Appliance Services respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for our services.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Mobile number

  • Email address

  • Address or service location

  • Details related to service requests

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Time spent on the website

This information helps us improve our services and website experience.

How We Use Your Information

The information collected is used for:

  • Booking and providing repair services

  • Contacting you regarding service updates

  • Customer support and communication

  • Improving website performance and service quality

  • Marketing and promotional communication (only if applicable)

We do not sell, rent, or trade your personal information to third parties.

Cookies Policy

Our website may use cookies to:

  • Enhance user experience

  • Analyse website traffic

  • Improve website functionality

You can disable cookies through your browser settings if you prefer.

Data Protection & Security

We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no online data transmission can be guaranteed to be 100% secure.

Third-Party Services

We may use third-party tools such as:

  • Google Analytics

  • Google Ads

  • Call tracking or form services

These services may collect limited information as per their own privacy policies. Delhi Appliance Services is not responsible for the privacy practices of third-party websites or tools.

Service-Related Communication

By submitting your details on our website or contacting us, you agree to receive:

  • Service calls

  • WhatsApp messages

  • SMS or email related to service updates and support

You may request to stop communication at any time.

When you contact Delhi Appliance Services through phone calls, enquiry forms, WhatsApp, or other communication channels, we may collect personal information such as your name, contact number, email address, service location, and details related to your service request. This information is collected only for the purpose of responding to enquiries, arranging service visits, and providing customer support.

We may also collect limited non-personal information automatically when you visit our website. This may include browser type, device information, IP address, and general website usage data. Such information is used solely to understand website performance, improve user experience, and manage advertising effectiveness.

The information collected by Delhi Appliance Services is used strictly for service-related communication, appointment scheduling, customer support, internal records, and service improvement. We do not sell, rent, or misuse customer information. Personal data is not shared with third parties for promotional or misleading purposes.

Our website may use cookies or similar technologies to enhance functionality and improve the browsing experience. Cookies help us analyse traffic and optimise website performance. Users can disable cookies through browser settings if preferred.

Delhi Appliance Services follows reasonable security practices to protect personal information from unauthorised access or misuse. However, while we take data protection seriously, no method of online transmission or electronic storage can be guaranteed to be fully secure.

We may use third-party tools such as analytics platforms, call tracking systems, or advertising services to manage enquiries and improve service reach. These third-party services operate under their own privacy policies. Delhi Appliance Services is not responsible for the content, privacy practices, or policies of external platforms.

By submitting your contact details or communicating with us, you consent to receive service-related calls, messages, SMS, emails, or WhatsApp communications regarding your enquiry or appointment. Communication is limited to service purposes only. You may opt out at any time by informing us.

Our services are intended for general household customers. We do not knowingly collect personal information from children under the age of 13. Any such information, if identified, will be removed promptly.

Disclaimer (Google Ads Safe)

The information provided on the Delhi Appliance Services website is for general informational purposes only. While we aim to keep the content accurate and updated, we do not guarantee the completeness or accuracy of all information at all times.

Delhi Appliance Services is an independent appliance repair and service provider. We are not an authorised service centre, official partner, or representative of any appliance manufacturer, unless clearly stated. Any brand names, product names, or trademarks mentioned on this website are used only for reference and identification purposes to describe the appliances we service.

Service availability, charges, and response times may vary depending on location, appliance condition, and service requirements. Delhi Appliance Services shall not be held responsible for any indirect loss, delay, or inconvenience arising from the use of this website or our services.

Customers are encouraged to verify service details before booking. By using this website and contacting us, you acknowledge and agree to this Disclaimer.

Policy Updates

Delhi Appliance Services reserves the right to update or modify this Privacy Policy and Disclaimer at any time without prior notice. Any changes will be published on this page with an updated date. Continued use of the website or services indicates acceptance of the updated policy.

Contact Details

For any questions regarding this Privacy Policy or Disclaimer, please contact:

Delhi Appliance Services
Phone: +91 9313159586
Email: support@applianceservices.in
Service Area: Delhi and nearby locations